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Thursday, April 25, 2024

Colleen’s Lingerie and Swimwear supporting clients through uncertain times

Colleen’s Lingerie and Swimwear in Garran is continuing to support their clients through these uncertain times with their online store and friendly, expert advice available for anyone who needs it.

Store manager Karen Swan says while the Colleen’s online shop has always worked in partnership with the store, it is now “more important than ever” as people stay home and practise physical distancing.

“Our doors are still open, but the online shopping gives women the option to browse from the comfort of home,” she says, “our entire range is online”.

While the store remains open with reduced hours (10am-3pm weekdays), Karen says they’re still available via phone or email for advice on fit and the range of products for those post-breast cancer diagnosis or surgery.

“This is a time of uncertainty, but for women who have been newly diagnosed or are undergoing treatment, they might understandably be feeling a heightened sense of anxiety,” Karen says.

“We’re a phone call away – whether it’s just someone to listen or questions about what they need to be comfortable at home post-surgery.

“Breast cancer diagnoses don’t stop; people still need our products and our service.” 

Perfect for Mother’s Day, Colleen’s has a great range of sleepwear for the cooler months ahead, including collections from brands Givoni and Amoena. They also stock a range of soft, non-underwire bra styles, for those looking for support and comfort while working from home.

“Visually, it’s loungewear as well as sleepwear. With some of the pyjamas, you could do a Zoom meeting and no one would know you’re in your jammies.”

Karen says while the way they help their valued clients may have changed slightly, their priority is still to support their customers, whether online or in-store.

“Everybody’s experience is unique, and we’ve got the time and the space to really listen to what our customers need.

“We have a saying here at Colleen’s: ‘we do love first’,” she says.

Colleen’s Lingerie and Swimwear

Shop 6, 22 Garran Place, Garran

Current opening hours: Monday-Friday 10am-3pm

This editorial was created in partnership with Colleen’s Lingerie and Swimwear in Garran. For more information on sponsored partnerships, click here.

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